Jobs and Careers

TERM : 

Full time

JOB DESCRIPTION : 

The Head of the Retail Business will be responsible for driving the strategic vision and operational excellence of the retail business line. This role requires a strategic thinker with a strong background in retail management, sales strategies implementation, and customer satisfaction. The Head of Retail Business will work closely with other senior leaders to align retail goals with overall Company objectives and drive growth and profitability.

What will you gain?
Evoca is committed to ensuring everyone can flourish in their roles by creating a working environment that supports wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities. By joining Evoca, you will get:
- health insurance;
- favorable terms of Evoca products and services;
- holiday and year-end bonuses;
- bonuses on marriage, birth of a child;
- paid days off;
- sport package;
- English language trainings;
- large opportunities for continuous learning and development (participation in international conferences, business trips abroad, opportunities to get international certifications and study in top universities worldwide).

RESPONSIBILITIES : 

- Develop and implement retail strategies that align with the Company’s overall business objectives;
- Identify and capitalize on market opportunities to expand the Bank’s customer base and enhance profitability;
- Stay informed about industry trends, competitor activities, and regulatory changes to adapt strategies accordingly;
- Build and maintain relationships with key clients and community stakeholders to enhance the Bank’s presence;
- Develop and execute sales strategies and promotional campaigns to drive traffic and increase sales;
- Implement and monitor key performance indicators (KPIs) to ensure targets are met and exceeded;
- Implement and enforce operational policies and procedures to enhance efficiency and productivity;
- Develop and manage the retail budget, ensuring cost control and maximizing profitability;
- Analyze financial reports, performance metrics, and market data to make informed decisions and strategic recommendations;
- Lead, mentor, and manage a team of retail managers and staff, providing guidance and support to achieve performance goals;
- Foster a positive and productive work environment that encourages teamwork and high performance.

REQUIRED QUALIFICATIONS : 

- Bachelor’s degree in Business Administration, Finance, or a related field; MBA or advanced degree preferred;
- 7+ years of experience in retail banking, with a proven track record in management and business development;
- Demonstrated experience in developing and executing strategies to drive business growth;
- Strong analytical abilities to interpret financial data, market trends, and performance metrics to make informed decisions Strong leadership and team management skills;
- Excellent verbal and written communication skills, with the ability to effectively interact with customers, staff, and senior management detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously;
- Good command of Russian and English languages.

APPLICATION PROCEDURES : 

To apply, please send your CV to: [email protected] by indicating "Head of Retail Business" in the subject line of the e-mail.

Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am. Thanks.